Use cases: Difference between revisions
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(New page: This page contains the initial use cases in Thunderforce. <pre>Under development</pre>) |
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==User creates a Thunderbird account for Salesforce.com== | |||
==User edits a Thunderbird account for Salesforce.com== | |||
*Entity type selection for folders and address book items | |||
**Default record types? | |||
**Fields to show in the views for each entity type? (or allow all, possibly making the list large for some entities?) | |||
*Select which document folders to view (subscribe?) | |||
*Username, password, URL | |||
*Default SMTP server for non-contact/lead/user email | |||
*Case escalation notification | |||
*Account name (default to Salesforce.com for the first account?) | |||
*Columns for the address book | |||
==User opens a Salesforce.com Thunderbird account== | |||
*Either through opening Thunderbird with an existing Salesforce.com account or creating a Salesforce.com account | |||
*Cache the icons from Salesforce.com | |||
==User clicks on the root Salesforce.com folder== | |||
==User clicks on a Salesforce.com entity folder== | |||
==User clicks on a record type subfolder of a Salesforce.com entity folder== | |||
==User clicks on the Templates folder in a Salesforce.com Thunderbird account== | |||
==User moves or copies an email message to a Salesforce.com entity folder that supports EmailMessage== | |||
==User moves or copies an email message to a Salesforce.com entity folder that does not support EmailMessage== | |||
==User moves or copies an email message from a Salesforce.com folder to another Salesforce.com folder== | |||
*EmailMessage in source versus destination | |||
==User moves or copies an email message from a Salesforce.com folder to a non-Salesforce.com folder== | |||
==User saves a Salesforce.com Thunderbird account message as a draft== | |||
==User clicks on the Drafts folder in a Salesforce.com Thunderbird account== | |||
==User clicks on the Documents folder in a Salesforce.com Thunderbird account== | |||
==User clicks on a Documents subfolder in a Salesforce.com Thunderbird account== | |||
==User sends an email message using a Salesforce.com Thunderbird account== | |||
*Use Salesforce.com for mail to contacts, leads, and users | |||
*Use default outgoing server for other mail | |||
==User changes a message flag on an email message in a Salesforce.com folder== | |||
==Salesforce.com escalates a case that the user has access to== | |||
==User views the matched columns in any Thunderbird folder== | |||
*Matched Record, Matched Type, Matched Id | |||
==User clicks on the match button on an email message in a non-Salesforce.com folder== | |||
==User clicks on the manual match menu item within the match button on an email message in a non-Salesforce.com folder== | |||
==User clicks on the unmatch button on an email message in a non-Salesforce.com folder== | |||
==User clicks on the match button on an email message in a Salesforce.com folder== | |||
==User clicks on the manual match menu item within the match button on an email message in a Salesforce.com folder== | |||
==User clicks on the unmatch button on an email message in a Salesforce.com folder== | |||
*Is this a valid use case? | |||
==User opens the address book view== | |||
*Cache entity icons | |||
==User clicks on a Salesforce.com address book account== | |||
*Replacing the new card and new list buttons with new entity buttons | |||
==User selects an item in a Salesforce.com address book== | |||
==User clicks on a new entity button in a Salesforce.com address book== | |||
==User clicks on the properties button on an item in a Salesforce.com address book== | |||
==User clicks on the write button on an item in a Salesforce.com address book== | |||
==User clicks on the delete button on an item in a Salesforce.com address book== | |||
==User searches for a contact in a Salesforce.com address book== | |||
*Either in the address book or the address book sidebar | |||
==User views the addressing tab in Thunderbird's composition configuration== | |||
*Autocompletion using Salesforce.com | |||
Revision as of 20:09, 8 May 2007
This page contains the initial use cases in Thunderforce.
Under development
User creates a Thunderbird account for Salesforce.com
User edits a Thunderbird account for Salesforce.com
- Entity type selection for folders and address book items
- Default record types?
- Fields to show in the views for each entity type? (or allow all, possibly making the list large for some entities?)
- Select which document folders to view (subscribe?)
- Username, password, URL
- Default SMTP server for non-contact/lead/user email
- Case escalation notification
- Account name (default to Salesforce.com for the first account?)
- Columns for the address book
User opens a Salesforce.com Thunderbird account
- Either through opening Thunderbird with an existing Salesforce.com account or creating a Salesforce.com account
- Cache the icons from Salesforce.com
User clicks on the root Salesforce.com folder
User clicks on a Salesforce.com entity folder
User clicks on a record type subfolder of a Salesforce.com entity folder
User clicks on the Templates folder in a Salesforce.com Thunderbird account
User moves or copies an email message to a Salesforce.com entity folder that supports EmailMessage
User moves or copies an email message to a Salesforce.com entity folder that does not support EmailMessage
User moves or copies an email message from a Salesforce.com folder to another Salesforce.com folder
- EmailMessage in source versus destination
User moves or copies an email message from a Salesforce.com folder to a non-Salesforce.com folder
User saves a Salesforce.com Thunderbird account message as a draft
User clicks on the Drafts folder in a Salesforce.com Thunderbird account
User clicks on the Documents folder in a Salesforce.com Thunderbird account
User clicks on a Documents subfolder in a Salesforce.com Thunderbird account
User sends an email message using a Salesforce.com Thunderbird account
- Use Salesforce.com for mail to contacts, leads, and users
- Use default outgoing server for other mail
User changes a message flag on an email message in a Salesforce.com folder
Salesforce.com escalates a case that the user has access to
User views the matched columns in any Thunderbird folder
- Matched Record, Matched Type, Matched Id
User clicks on the match button on an email message in a non-Salesforce.com folder
User clicks on the unmatch button on an email message in a non-Salesforce.com folder
User clicks on the match button on an email message in a Salesforce.com folder
User clicks on the unmatch button on an email message in a Salesforce.com folder
- Is this a valid use case?
User opens the address book view
- Cache entity icons
User clicks on a Salesforce.com address book account
- Replacing the new card and new list buttons with new entity buttons
User selects an item in a Salesforce.com address book
User clicks on a new entity button in a Salesforce.com address book
User clicks on the properties button on an item in a Salesforce.com address book
User clicks on the write button on an item in a Salesforce.com address book
User clicks on the delete button on an item in a Salesforce.com address book
User searches for a contact in a Salesforce.com address book
- Either in the address book or the address book sidebar
User views the addressing tab in Thunderbird's composition configuration
- Autocompletion using Salesforce.com