Use cases
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This page contains the initial use cases in Thunderforce.
Under development
UC1: Account Type
UC1.1: User creates a Thunderbird account for Salesforce.com
- Description:
- Trigger:
- Precondition:
- Actors:
- Flow of events:
- Postcondition:
- Priority:
- Requirement:
UC1.2: User edits a Thunderbird account for Salesforce.com
- Entity type selection for folders, address book items, and autocompletion
- Default record types?
- Fields to show in the views for each entity type? (or allow all, possibly making the list large for some entities?)
- Select which document folders to view (subscribe?)
- Username, password, URL
- Default SMTP server for non-contact/lead/user email
- Case escalation notification
- Account name (default to Salesforce.com for the first account?)
- Columns for the address book
- Email signature
- Local
- On Salesforce.com
UC1.3: User opens a Salesforce.com Thunderbird account
- Either through opening Thunderbird with an existing Salesforce.com account or creating a Salesforce.com account
- Cache the icons from Salesforce.com
UC1.4: User clicks on a folder in the folder view
UC1.4.1: User clicks on the root Salesforce.com folder
UC1.4.2: User clicks on a Salesforce.com entity folder
UC1.4.3: User clicks on a record type subfolder of a Salesforce.com entity folder
UC1.4.4: User clicks on the Templates folder in a Salesforce.com Thunderbird account
UC1.4.5: User clicks on the Drafts folder in a Salesforce.com Thunderbird account
UC1.4.6: User clicks on the Documents folder in a Salesforce.com Thunderbird account
UC1.4.7: User clicks on a Documents subfolder in a Salesforce.com Thunderbird account
UC1.5: User copies or moves a message
UC1.5.1: User moves or copies an email message to a Salesforce.com entity folder that supports EmailMessage
UC1.5.2: User moves or copies an email message to a Salesforce.com entity folder that does not support EmailMessage
UC1.5.3: User moves or copies an email message from a Salesforce.com folder to another Salesforce.com folder
- EmailMessage in source versus destination
UC1.5.4: User moves or copies an email message from a Salesforce.com folder to a non-Salesforce.com folder
UC1.6: User modifies a message in a folder
UC1.6.1: User changes a message flag on an email message in a Salesforce.com folder
UC1.6.2: User clicks on the match button on an email message in a non-Salesforce.com folder
UC1.6.4: User clicks on the unmatch button on an email message in a non-Salesforce.com folder
UC1.6.5: User clicks on the match button on an email message in a Salesforce.com folder
UC1.6.7: User clicks on the unmatch button on an email message in a Salesforce.com folder
- Is this a valid use case?
UC1.7: Salesforce.com escalates a case that the user has access to
UC1.8: User views the matched columns in any Thunderbird folder
- Matched Record, Matched Type, Matched Id
UC2: Address Book
UC2.1: User opens the address book view
- Cache entity icons
UC2.2: User clicks on a Salesforce.com address book account
- In either the address book window or in the contacts sidebar
- Replacing the new card and new list buttons with new entity buttons in the address book window
- Get the recently-viewed entity objects (either in Thunderforce or, if possible, Salesforce.com)
UC2.3: User selects an item in a Salesforce.com address book
UC2.4: User clicks on a new entity button in a Salesforce.com address book
UC2.5: User clicks on the properties button on an item in a Salesforce.com address book
UC2.6: User clicks on the write button on an item in a Salesforce.com address book
UC2.7: User clicks on the delete button on an item in a Salesforce.com address book
UC2.8: User searches for a contact in a Salesforce.com address book
- Either in the address book or the address book sidebar
UC2.9: User edits the addressing tab in Thunderbird's composition configuration
- Autocompletion using Salesforce.com
UC3: Message Composition
UC1.15: User sends an email message using a Salesforce.com Thunderbird account
- Use Salesforce.com for mail to contacts, leads, and users
- Use default outgoing server for other mail
- Include attachments
- Dispatch message to the message's matched entity objects
UC3.1: User clicks on the unmatch button next to a Salesforce.com object in the message destination in the message composition
- Causes Thunderbird to send the email without saving it in the matched object's Salesforce.com record
UC3.2: User adds a contact to an email message using the contacts sidebar
UC3.3: User opens an existing email message for reply, forwarding, resending, or another purpose
- Match Salesforce.com entity objects if not done already
- Load signature from proper place
UC3.4: User types an email address into a destination field in the message composition window
- Match with a Salesforce.com entity object
UC3.5: User clicks on a the new entity drop-down button and selects the entity type to create in message composition
UC3.8: User creates a new message in a Salesforce.com Thunderbird account
- Load signature from proper place
UC3.9: User saves a Salesforce.com Thunderbird account message as a draft
UC3.10: User sends a mass mailing using mail merge
UC4: Message Filters
Message filter use cases on their way...
UC5: Offline Mode
Offline mode use cases on their way...