Use cases
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This page contains the initial use cases in Thunderforce.
Under development
User creates a Thunderbird account for Salesforce.com
User edits a Thunderbird account for Salesforce.com
- Entity type selection for folders and address book items
- Default record types?
- Fields to show in the views for each entity type? (or allow all, possibly making the list large for some entities?)
- Select which document folders to view (subscribe?)
- Username, password, URL
- Default SMTP server for non-contact/lead/user email
- Case escalation notification
- Account name (default to Salesforce.com for the first account?)
- Columns for the address book
User opens a Salesforce.com Thunderbird account
- Either through opening Thunderbird with an existing Salesforce.com account or creating a Salesforce.com account
- Cache the icons from Salesforce.com
User clicks on the root Salesforce.com folder
User clicks on a Salesforce.com entity folder
User clicks on a record type subfolder of a Salesforce.com entity folder
User clicks on the Templates folder in a Salesforce.com Thunderbird account
User moves or copies an email message to a Salesforce.com entity folder that supports EmailMessage
User moves or copies an email message to a Salesforce.com entity folder that does not support EmailMessage
User moves or copies an email message from a Salesforce.com folder to another Salesforce.com folder
- EmailMessage in source versus destination
User moves or copies an email message from a Salesforce.com folder to a non-Salesforce.com folder
User saves a Salesforce.com Thunderbird account message as a draft
User clicks on the Drafts folder in a Salesforce.com Thunderbird account
User clicks on the Documents folder in a Salesforce.com Thunderbird account
User clicks on a Documents subfolder in a Salesforce.com Thunderbird account
User sends an email message using a Salesforce.com Thunderbird account
- Use Salesforce.com for mail to contacts, leads, and users
- Use default outgoing server for other mail
User changes a message flag on an email message in a Salesforce.com folder
Salesforce.com escalates a case that the user has access to
User views the matched columns in any Thunderbird folder
- Matched Record, Matched Type, Matched Id
User clicks on the match button on an email message in a non-Salesforce.com folder
User clicks on the unmatch button on an email message in a non-Salesforce.com folder
User clicks on the match button on an email message in a Salesforce.com folder
User clicks on the unmatch button on an email message in a Salesforce.com folder
- Is this a valid use case?
User opens the address book view
- Cache entity icons
User clicks on a Salesforce.com address book account
- Replacing the new card and new list buttons with new entity buttons
User selects an item in a Salesforce.com address book
User clicks on a new entity button in a Salesforce.com address book
User clicks on the properties button on an item in a Salesforce.com address book
User clicks on the write button on an item in a Salesforce.com address book
User clicks on the delete button on an item in a Salesforce.com address book
User searches for a contact in a Salesforce.com address book
- Either in the address book or the address book sidebar
User views the addressing tab in Thunderbird's composition configuration
- Autocompletion using Salesforce.com
User sends a mass mailing using mail merge
User clicks on the unmatch button next to a Salesforce.com object in the message destination in the message composition
- Causes Thunderbird to send the email without saving it in the matched object's Salesforce.com record
User adds a contact to an email message using the contacts sidebar
User opens an existing email message for reply, forwarding, resending, or another purpose
- Match Salesforce.com entity objects if not done already
User types an email address into a destination field in the message composition window
- Match with a Salesforce.com entity object